Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.
Here are a few of our real customer reviews – please feel free to take a look at our Google reviews as well, where we have over 90 highly satisfied customer reviews. Thank you for visiting All Florida Soft Water!

Joseph Lutz
Joseph Lutz
23:23 17 Mar 20
I called Michael Moon to add a Reverse Osmosis system to my newly purchased home. Michael was very responsive and met me immediately upon request. I wanted to see if they could install the system on the same day as I was off from work. Michael had the technician here within an hour and the tech was phenomenal. It was not an easy install due to my setup, but he did it with ease, and didn’t complain once. I highly recommend the company after such an easy process. They are all straight shooters and easy to work with.read more
Elizabeth Griswold
Elizabeth Griswold
12:50 14 Nov 19
Excellent service and installation. Recently purchased a home in St. John's County and knew that a water softener was necessary. The sales process was simple and Shane explained all features and benefits in detail and answered all of my questions. The installation process was scheduled quickly and the installer was prompt, efficient, extremely neat and explained the system in detail to my son. Highly recommend All Florida Soft Water. Within a few days we noticed a considerable difference in the quality of water -- taste and smell so much better. We got the WS1-C softener, conditioner and Nimbus Reverse Osmosis system. Cooking and drinking can't be any better and literally no odor from the water anymore. Worth every penny spent.read more
Robert Kreider
Robert Kreider
02:46 20 Oct 19
Wife and I had a new home built in Rivertown. After having salesman come out from Costco and Home Depot, we were very skeptical of the magic tricks with our sink water and over priced water treatment systems. We googled a couple local water treatment companies and found All Florida Soft Water. Mike Tortora came out to give us an estimate from All FL Soft Water. I told him we’ve seen all the magic tricks and to just give us the best price for our living situation in our home. Mike is down to earth and very genuine. He didn’t have to sell a thing. It sold itself. However, Mike has become a fond friend of ours because of his generous and genuine personality. He actually just stopped by our house today after two weeks of our soft water/RO install to just check to see how happy we were with the systems. I highly recommend this company and most importantly recommend Mike Tortora to sell you a soft water system for your home. You won’t be disappointed.read more
Sandi Fitch-Hutton
Sandi Fitch-Hutton
18:45 06 Jun 19
Mike Moon of All Florida Soft Water is the best. He made the selection, purchase, and installation so easy. The installer was on time, exceptionally neat, and the work was top notch. I highly recommend Mike to anyone searching for a water softener and filtration system.read more
Sarah Sullivan
Sarah Sullivan
00:30 11 May 19
We have been very pleased with Michael Moon and his team for our soft water and reverse osmosis systems. He was clear and explain the options without any high pressure. I will recommend All Florida soft Water to my friends and family. I highly recommend this company!read more
Jason Schwartzberg
Jason Schwartzberg
16:16 02 Feb 19
I just used this company to set up a water softening system in our townhome and reverse osmosis under the sink. John came over and did a wonderful job. He was early and explained everything as he installed the equipment. Dave, the owner, also stopped by to ask any questions that we might have. I have had two other companies come by previously and test our water and realized that All Florida Soft Water is really the difference maker. I promise that I do not work for the company, as this review sounds too good. I would tell anyone else thinking of cleaning their home water to call this company. They are truly professionals.read more
Andy Zahner
Andy Zahner
11:38 08 Jun 18
Dave and Glenn are the greatest. I was out of town and had an issue with my system, Glenn went straight out and fixed it so my family would have water. Really awesome people!read more
Mark Sanford
Mark Sanford
21:32 15 Feb 18
This is customer service at its finest. You want to be treated like family both before and after the sale? Call Mike. This guy is a one great guy. Responds to questions and concerns immediately regardless of day or time. Even had the owner come out to verify everything was good to go! Installer was great. System runs well. Reverse Osmosis tastes fantastic. Water doesn't stain glass. 5 stars isn't enough for these guys. Local company! Keep it local, buy local. Excellent job Mike. Highly recommend you to everyone I know!Thank you for treating me like family.read more
Andres Ramirez
Andres Ramirez
00:51 15 Feb 18
Thorough explanation of the type of softener needed was provided by Michael Moon(water treatment specialist), who took his time to explain the differences among what is currently available in the market and the benefits from All Florida Soft Water, after multiple quotes this was the first time the price paid was reasonable for the product, service and warranty, at no time did we feel we ere being hassled. . The system was installed by John who did a quick and clean installation. Both Michael and John were punctual, professional and had our best interest in mind.read more
Hillary Robinson McKeown
Hillary Robinson McKeown
23:32 24 Jun 17
We love our soft water filter from All Florida Soft Water. Dave and the entire team are super friendly and helpful. They do not try to talk customers into unnecessary products. We have had our filter for over a year. It made an immediate impact on our appliances, clothes, hair, skin...even our toilet bowls!! During one of the storms, our electrical breaker was switched. There was a noticeable difference in the water quality. Even though it was a simple fix having to do with pushing reset, Dave came all the way to our house to ensure the machine was back on and working properly - which it was. They also have a really great warranty on their products, and they stand behind them. I definitely recommend this product and the people at All Florida Soft Water!read more
Valerie Byrd
Valerie Byrd
18:22 09 Mar 17
There are not enough words to describe how wonderful this company is. Glenn is fantastic. I have had my system for 4 years now. They have always been available for questions and actually tell you when the filters need to be changed. I just love that. The only thing I need to remember is to buy salt and put it in the system. Highly recommend and would use again. We have a whole house softener and a reverse osmosisread more
Philip Messana
Philip Messana
15:27 08 Mar 17
Dave is one of the best and most experienced professionals in the business. He is the best guy to get a high quality water softer installed and has excellent communication and customer service. Highly recommend!read more
Next Reviews Write a review

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association