Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Pusieron la sal en el tanque y verificaron el sistema! Rápido y eficiente.
Matt and Jean in the office are the reasons for the five stars. I installed the water filtration and softener system as well as the reverse osmosis system for drinking water. Had issue with the system after 2 months. Faulty motor which Charles replaced. Another service call to once again test system and water and confirm system back flow was correct. Matt was great. Made adjustments to system, tested water and answered all my questions/concerns.
EXCELLENT customer service, pricing and installation. Technician was knowledgeable, professional and on-time.
This company and their techs have always been very nice and knowledgeable and take pride in their work.
I have been very satisfied in dealing with them.
Outstanding service! It's always nice to see professionals such as Dustin at their best and AFSW is that company. Highly recommend them to anyone looking for water filtration for your home
Service tech was professional, courteous, knowledgeable and answered all my questions to my satisfaction. Highly recommended.
Travis offered the best customer service and ensured that all of our needs were met. I highly recommend them.
The technician was professional and explained everything in terms I could understand
My delivery was excellent! The driver was polite and put the salt in the tank in my garage. I highly recommend All Florida Soft Water.
Jordan was excellent.
Have been working with All Florida Soft Water for years, they maintain the equipment really well and are very responsive.
Logan came to check on our system and quickly identified our problem and had us fixed quickly. All Florida has been great through everything.
Billy was very professional, knowledgeable, and did an excellent job diagnosing and correcting the settings on our water softener. Thank You Billy. I strongly recommend All Florida Soft Water.
"Game-Changer for Our Home!"

From the first call to the final installation and now ongoing maintainence, All Florida Soft Water was flawless. The team is incredibly knowledgeable, showed up on time, and gave us a clear, honest breakdown of our options—no upselling, just solutions. The difference in our water was immediate: no more hard water spots, softer skin, cleaner laundry, and appliances that run like new. This isn’t just a water softener—it’s a lifestyle upgrade. 100% recommend if you’re serious about quality and service.
I had a warranty issue and All Florida was immediately responsive and provided exceptional service. I am very pleased with this company.
Excellent and efficient service. Kind service tech and maintenance work was done as described and on time.
Mike, the sales rep was fabulous, as was Colton, our installer. Both extremely knowledgeable, personable and professional. From first phone call to finished installation was 3 business days. Installation was barely 90 minutes. I would absolutely recommend All Florida Soft Water to anybody looking for water softener and/or filtration systems installation and service. Good old fashioned fiduciary advice without any sales pitch whatsoever. A+++!
Very professional and quick to service. Kept me informed the entire process and very friendly tech.

 

At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association