Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

All Florida Soft Water

4.9

Paige McCall

17:12 17 Mar 21

This is our second time using All Florida Soft Water and we couldn't be happier with both of our experiences. I highly recommend them! Their service is fast, professional, and the customer service is great.read more

Ornela Janitschek

21:36 11 Mar 21

Amazing service! We were looking for a soft water company since we moved to St Augustine (about 8 months ago) and all of these companies and sales man felt too pushy, forced, too much marketing , some were even disrespectful, and so many door to door people. These people were charging $7,000 to $8,000 for a water softener system!!. WE ARE SO HAPPY WE WAITED and found All Florida Soft Water, we spent a little over $2,000 the process was easy, Mike was so friendly, knowledgeable and professional. The installation was so fast they arrived on time and left before 11am. Thank you so much for your great service. We are very satisfied with our Water Softenerread more

Seizo Parlade

14:47 18 Feb 21

We are very grateful for All Florida Soft Water especially to Dalton, our punctual service installer as he was able to completely connect the system in less than 60 minutes and to Shane, who tested our water at 18 grains which is not pretty at al very direct (not very pushy or trying to upsell us either) and informative about the whole process, including the total pricing at $1900 including the warranty for the Care Soft Pro RC, the best deal in their product system which for us, definitely beats Costco additionally as all the parts are made in the USA as we have shopped around for many months and we are so glad that we chose this company and immediately referred them to our friend Al and his family who has been also shopping for a system for quite awhile.They had their system installed less than two weeks ago and have told us the results and agreed with our feedback on the difference it makes on their drinking water and skin while showering.Thank you AFSW Team and keep up the great work 🙂read more

Carla Justice

03:17 16 Feb 21

I had All Florida Soft Water install a water softener in my new home. This was my 2nd water softener with this company, as my first experience was positive. I feel Dave and his crew goes above and beyond to make sure the customer has everything they need and are satisfied. They offer a great product, beat the competition’s bid, made sure I had the water shut off set up I wanted and helped me out when I needed to temporarily move the salt tank. I cannot say enough good things about this company. I have high expectations and they exceed those expectations every time.read more

jupiternurse

14:12 05 Feb 21

We recently moved to a new home in Shearwater and we were looking for the best option for a high quality water system. Fortunately, our builder recommended All Florida Soft Water and we were blessed to meet Mike Tortora. Mike spent time with us and listened to our needs and wanted to know our expectations from a water purification system. Dalton was excellent with the installation, he explained the system to us, answered our questions and he and Chris left things in perfect condition. Mike followed up and ensured that we were satisfied, he retested the water and answered any further questions we had. This company is clearly focused on quality of product and customer satisfaction. It has been 2 weeks since installation of our water softener and reverse osmosis system and we couldn't be happier. We highly recommend All Florida Soft Water and we thank Mike and Dalton for delivering as promised.read more

Kevin Probst

16:14 15 Jan 21

Michael did a great job explaining the benefits of their softener and answering comparative questions to help me make an informed decision about what was right for us. His knowledge and pricing made this an easy decision. Dalton and Shane were outstanding installers, arrived a little early, quality craftsmanship on the installation, thoroughly cleaned up, and educated me on our new softener. I couldn't be more pleased.read more

Austin Smith

02:13 13 Nov 20

Invited this company into my home due to their positive reviews, never anticipated it would turn into a negative review. Mike seemed knowledgable, however once we purchased, and upgraded, everything he offered- his installation team showed up, and promptly explained that what we were told they would do, was against their company policy, and they would not be able to do. The installer seemed very knowledgable and concerned about us getting this corrected, he advised me his manager would reach out in order to discuss our options, but, that never happened. Then, days later, I get a call from Mike who asks.. "did everything get worked out?" No Mike, your company did not do what they committed to do, now twice.. Very frustrating to spend the time, and energies to go through the sales process, then leave work to come show the install team personally what you asked to have done. I would think twice before using this companies reviews to give you a sense of security with this company. Plenty of options out there, check around before going with this as your option for soft water.read more

Joshua Scott

18:37 02 Nov 20

Dave the owner personally reached out to me to help me with my questions. I had all of the competitors out to get quotes and research their water softening/filtration systems/technologies. This company offers the best product for the best price. The equipment is actually better quality and has a better warranty then competitors (Culligan wanted $1000 more a similar system that was actually inferior in build quality and warranty). Shane is the sales representative and was very friendly and knowledgeable. I highly recommend this company for a premium water softener/carbon filter product and service. Made in 🇺🇸.read more

DLY Young

16:34 02 Sep 20

We have just had a water system installed in our new home and so far can not be more pleased. Sergio was very knowledgeable about the products and he ensured our installation was scheduled very quickly. He worked to get us the best deal possible. Our installer, Dave was great also. He worked quickly and neatly and explained the system after the installation was complete. Appreciate the customer service!read more

Rebecca Gourley

20:37 21 May 20

Makes all the water on my home soft! Extending the life of my appliances, dishwasher, and laundry unit. Also makes cleaning my home easier and saves me $ on soaps. The best part is that soft water is better for my skin and hair! I love it! Plus their salt delivery is super convenient.read more

Klara Permenter

16:56 20 May 20

We love our new soft water! Mike came out to our condo and with the tiny space we have for our condo he installed a softener that fit under our sink. Now we do not need buy water at the store. Coffee, rice, tea, and the nice cold glass of water all taste better! And it did not cost an arm and a leg. Thanks Mike!read more

Daniel Montgomery

23:12 13 Apr 20

Beat out the competition by $5000 for a system that performs outstanding! I couldn't image what another penny could do to improve my water. Safer quality, better taste, no water spots on sinks and faucets, better coffee, better cooking, great lather on soaps. Absolutely a must in NE Florida. Choose All Florida!read more

David Dalton

16:00 10 Apr 20

Dave was great to deal with. I recommend this company to anybody needing a softener.

Joseph Lutz

23:23 17 Mar 20

I called Michael Moon to add a Reverse Osmosis system to my newly purchased home. Michael was very responsive and met me immediately upon request. I wanted to see if they could install the system on the same day as I was off from work. Michael had the technician here within an hour and the tech was phenomenal. It was not an easy install due to my setup, but he did it with ease, and didn’t complain once. I highly recommend the company after such an easy process. They are all straight shooters and easy to work with.read more

Elizabeth Griswold

12:50 14 Nov 19

Excellent service and installation. Recently purchased a home in St. John's County and knew that a water softener was necessary. The sales process was simple and Shane explained all features and benefits in detail and answered all of my questions. The installation process was scheduled quickly and the installer was prompt, efficient, extremely neat and explained the system in detail to my son. Highly recommend All Florida Soft Water. Within a few days we noticed a considerable difference in the quality of water -- taste and smell so much better. We got the WS1-C softener, conditioner and Nimbus Reverse Osmosis system. Cooking and drinking can't be any better and literally no odor from the water anymore. Worth every penny spent.read more

Robert Kreider

02:46 20 Oct 19

Wife and I had a new home built in Rivertown. After having salesman come out from Costco and Home Depot, we were very skeptical of the magic tricks with our sink water and over priced water treatment systems. We googled a couple local water treatment companies and found All Florida Soft Water. Mike Tortora came out to give us an estimate from All FL Soft Water. I told him we’ve seen all the magic tricks and to just give us the best price for our living situation in our home. Mike is down to earth and very genuine. He didn’t have to sell a thing. It sold itself. However, Mike has become a fond friend of ours because of his generous and genuine personality. He actually just stopped by our house today after two weeks of our soft water/RO install to just check to see how happy we were with the systems. I highly recommend this company and most importantly recommend Mike Tortora to sell you a soft water system for your home. You won’t be disappointed.read more

Sandi Fitch-Hutton

18:45 06 Jun 19

Mike Moon of All Florida Soft Water is the best. He made the selection, purchase, and installation so easy. The installer was on time, exceptionally neat, and the work was top notch. I highly recommend Mike to anyone searching for a water softener and filtration system.read more

Sarah Sullivan

00:30 11 May 19

We have been very pleased with Michael Moon and his team for our soft water and reverse osmosis systems. He was clear and explain the options without any high pressure. I will recommend All Florida soft Water to my friends and family. I highly recommend this company!read more

Jason Schwartzberg

16:16 02 Feb 19

I just used this company to set up a water softening system in our townhome and reverse osmosis under the sink. John came over and did a wonderful job. He was early and explained everything as he installed the equipment. Dave, the owner, also stopped by to ask any questions that we might have. I have had two other companies come by previously and test our water and realized that All Florida Soft Water is really the difference maker. I promise that I do not work for the company, as this review sounds too good. I would tell anyone else thinking of cleaning their home water to call this company. They are truly professionals.read more

Andy Zahner

11:38 08 Jun 18

Dave and Glenn are the greatest. I was out of town and had an issue with my system, Glenn went straight out and fixed it so my family would have water. Really awesome people!read more

Mark Sanford

21:32 15 Feb 18

This is customer service at its finest. You want to be treated like family both before and after the sale? Call Mike. This guy is a one great guy. Responds to questions and concerns immediately regardless of day or time. Even had the owner come out to verify everything was good to go! Installer was great. System runs well. Reverse Osmosis tastes fantastic. Water doesn't stain glass. 5 stars isn't enough for these guys. Local company! Keep it local, buy local. Excellent job Mike. Highly recommend you to everyone I know!Thank you for treating me like family.read more

Andres Ramirez

00:51 15 Feb 18

Thorough explanation of the type of softener needed was provided by Michael Moon(water treatment specialist), who took his time to explain the differences among what is currently available in the market and the benefits from All Florida Soft Water, after multiple quotes this was the first time the price paid was reasonable for the product, service and warranty, at no time did we feel we ere being hassled. . The system was installed by John who did a quick and clean installation. Both Michael and John were punctual, professional and had our best interest in mind.read more

Hillary Robinson McKeown

23:32 24 Jun 17

We love our soft water filter from All Florida Soft Water. Dave and the entire team are super friendly and helpful. They do not try to talk customers into unnecessary products. We have had our filter for over a year. It made an immediate impact on our appliances, clothes, hair, skin...even our toilet bowls!! During one of the storms, our electrical breaker was switched. There was a noticeable difference in the water quality. Even though it was a simple fix having to do with pushing reset, Dave came all the way to our house to ensure the machine was back on and working properly - which it was. They also have a really great warranty on their products, and they stand behind them. I definitely recommend this product and the people at All Florida Soft Water!read more

Valerie Byrd

18:22 09 Mar 17

There are not enough words to describe how wonderful this company is. Glenn is fantastic. I have had my system for 4 years now. They have always been available for questions and actually tell you when the filters need to be changed. I just love that. The only thing I need to remember is to buy salt and put it in the system. Highly recommend and would use again. We have a whole house softener and a reverse osmosisread more

Philip Messana

15:27 08 Mar 17

Dave is one of the best and most experienced professionals in the business. He is the best guy to get a high quality water softer installed and has excellent communication and customer service. Highly recommend!read more

Next Reviews Write a review

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

• impeccable craftsmanship and professional interaction with customer
• improved water quality – TDS (total dissolved solids) reading below 200
• improved water pressure in house
• consistent soft water – no more lime scale
• most important – A Happy Wife

Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna