Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Excellent
4.9
Based on 501 reviews
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Tech showed up on time, explained filter installation and completed the job in 15 minutes.
Thank you All Florida Soft Water. I called them service and they responded promptly and sent technician to resolve the issue. Technician Matt Jech was very nice person and he has taken care all our concerns with the utmost quality.
Great sales team and service for installation. Great with communication and doesn’t hesitate with any of your questions at anytime. Shane and Christian were very helpful.
This is my second home in Florida that I’ve used this company for. Always pleasant and professional! Excellent Customer Service!
This company went above and beyond to install the water softener. We ran into a couple issues regarding the placement, they had to break apart some concrete and problem solve with my electrical source/outlet. After the installation, I experienced an issue and reached the owner which was very eager to make a happy customer. 5 months later and I’m super happy with the results of this unit.
Speedy, friendly, professional service as always. Thank you from your longtime customers, the Miles Family!
Amazing service, great product, and wonderful responsiveness. I would not choose any other company.
Matt was great! He took time to explain situation and repaired within a few minutes!Excellent Service! Thank you! A Roberts
Excellent service, prompt and courteous. It was very easy to set up the appointment. We have used All Florida Water for 4 years and have never been disappointed.
Excellent and very professional and informative! Micheal and Dustin were amazing and explained the whole process. Highly recommend this company.
Excellent service. Prompt, professional, and reasonable. Our technician Matt Jech was outstanding. Highly recommend. Thank you.
Mike did a great job installing our system. On time, and efficient. Everything looks and is working great. Thanks All Florida Soft Water for taking care of us, and thanks to Michael Moon for getting us on the schedule quickly and making it simple.
Thank you, All Florida for maintaining my softener system. Excellent service.
Colton called 15 minutes out, was quick, courteous and out in about as many minutes!
Berry goof experience with this company, will recommend to anyone looking to install a softener water.
Colton, did an excellent job resetting my softener this morning. He’s an excellent member of your team! Top notch! He was very nice to work with and right on time. Knows his stuff!
The salesman knew his stuff and good to work with...the installer was very nice as well and asked before installing items to see where I might want it. All was a great experience!
Chris and Logan were very friendly and easy to talk with about the install process. They explained how everything worked after they were done. Less than an hour to install. Thanks guy
Super nice Tech..explained equipment to means hopefully solved my excess tasting salt problem.
Dustin just installed our water softener and did a wonderful job!!!! Very professional and left everything clean and tidy. So pleased with our install and our water softener!!!!
We received great service today. Unfortunately, we had been experiencing brown water in the kitchen tap and toilets, after our system would regenerate. After contacting the water company, they informed us that the problem was coming from our water softner and that we should disconnect it and just drink the St Augustine drinking water .. Ugghhhh, no way!!!We contacted All Florida Soft Water, who installed the unit over 11 years ago and Colton found the plastic on the rim seal had been damaged and the recycle process was being hampered. He also replaced the carbon. Replacing the carbon is necessary every 5 years (we were a bit over due) and not cheap, but it will be worth it when the problem is fixed!!
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At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association