Testimonials

Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Have bought several Reverse Osmosis system for different houses over the years. Always great products, very professional service and outstanding support. Highly recommended.
Billy was cordial and knew what he was doing. Didn’t mind all my questions.
The team did my commercial building and they were outstanding. Knocked it out in one day and now we can be at ease knowing we have soft water!
My problem was handled quickly and effectively. Treated extremely well by the office staff and the field rep.
Logan and Jordan did an outstanding job installing our water softener. They were professional knowledgeable and respectful of our home from start to finish. They took the time to explain how the system works, answered all of our questions and made sure everything was installed cleanly and correctly. The workmanship was excellent and the improvement in our water was noticeable right away. It’s clear they take pride in their work and care for customer satisfaction. I highly recommend all Florida Soft Water to anyone looking to install a new system.

I would also like to acknowledge Ed the wonderful salesman who took his time and walked us through all of the aspects and needs that we would be required in our home.
Photo from customer review
Excellent service from star to finish. Michael was patient as we reviewed and compared several options, and he consistently followed up to make sure all our questions were answered. Dustin G. was also fantastic and helpful during the installation process. Highly recommend this company!
Matt couldn't be more professional. His work was impressive to say the least. He explained the operation of the system in a way I could understand. I didn't get the name of his helper, but he was also a very caring person.

THanks.
Fantastic experience, straight forward with no gimmicks. The appointments were kept and fulfilled as promised, install was simple and easy with great customer service across the board. Highly recommend. So far already love the product and results!
We were referred to All Florida Soft Water by our neighbors. We called them in April for a quote. The came out for a consultation and told us they needed an electric outlet at the proposed site. Once the electricity was added, they came back when requested an installed the water treatment system. A seamless process. We were very happy with them.
Salesman explained the system and installed unit is exactly what was promised. Very personable and prompt response to any additional questions. Installer was great and demonstrated system.
The technician, Billy, was prompt and polite. I explained the problem and he fixed it quite quickly. Should be good to go now!
Great service and wonderful people. You will not go wrong. Good clean water makes a huge difference.
Easy to schedule, quoted price upfront, serviceman was on time and very friendly and professional. I would highly recommend All Florida Soft Water!
Good job. The installers truck leaked oil on my new pavers though. But it Will hopefully wash away over time.
Installation was about an hour and the softener was immediately effective. Difference in water was very noticeable by all in the household. The softener is quiet and the only thing I need to do is watch the salt level and that is not an issue. As this is the first time I felt a need for a water softener the unit is very efficient and has a great warranty. Our salesman, Mike, was great. He answered all questions and I would recommend All Florida Soft Water when considering a water softener.
Dustin Goddard provided great customer service and did an excellent job on our install. All Florida Soft Water is our go to company and I highly recommend them for all your needs.
Amazing crew. Listen to customer feedback and provided fantastic services. Our Sales rep Shane is wonderful throughout the process
I had an RO system installed and couldn’t be happier. The installation was easy and they also installed a new faucet for me with the were there. Top notch swrvice all around!!
This is my second property using Shane and this company. Great experience both times. Arrive promptly, very professional, and quality work. Couldn’t be happier with this team.
Colton was friendly, quick and efficient We have been 💯 please with the product and service of All Florida Water
Great experience from the start. Michael reached out while away on vacation. Answered all of my questions and got us set up and installed with a new unit the same day. In and out in an hour. Very reasonably priced and service has def stood out.
Excellent service!! Colton was efficient, knowledgeable and a pleasure to have in our home for service!
He also pointed out that I was watering our new sod with soft water!! As it turned out when we moved in and contracted your company for service I spoke with the installers when they were here to install the equipment that I wanted the outside hose bibs to bypass the soft water. I was told by the installers that they had bypassed the exterior water when they completed their service.
As it turns out, Colton pointed out to me how to bypass the softener when I needed to water the new sod or add water to the pool.
Sad story, great tech in Colton and in the future I will now know how to water grass/ sod and add water to the pool AND bypass the softener.
Thank you for your excellent service, without which, I would never know how to bypass the softener and not use an awful amount of salt!
Thank you again!
Mel Hubbard
2426 Bentshire Dr
Jacksonville, Florida 32246
I've been a customer of All Florida Soft Water for years (water softener & reverse osmosis for clean quality drinking water!). Great customer service, the staff is always professional & friendly. Highly recommend.
This company went above and beyond to install the water softener. We ran into a couple issues regarding the placement, they had to break apart some concrete and problem solve with my electrical source/outlet. Excellent service and my water is delicious. A year later, I’ve moved into another home and repurchased another. Very happy with this water softener and reverse osmosis unit.

 

At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

  • impeccable craftsmanship and professional interaction with customer
  • improved water quality – TDS (total dissolved solids) reading below 200
  • improved water pressure in house
  • consistent soft water – no more lime scale
  • most important – A Happy Wife
Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna
Water Quality Association
NSF Certified
Northeast Florida Builders Association