Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Excellent

Based on 544 reviews

Having many year business with all soft water, I’m very happy. They are very responsible people every time when I call them answer the phone and help me immediately thank you.

Greg T.

I met with two other providers and was sure glad to found All Florida. The process was very smooth and excellent value for my system compared to the others. Thanks!

Kimberly G.

We received a couple of different quotes for a water softener purchase and install. I have to say both vendors were responsive, professional, and offered competitive pricing. We chose All Florida Soft Water for their technology, part of which uses cleaning regeneration only as needed. We contacted a few referrals and received positive feedback. Michael Moon, our salesman, was informative, not pushy, and prompt with scheduling the install. Our installer, Matt, was communicative about his ETA, on-time, professional and friendly. Matt was proficient in his work, created no mess, and completed the job as we were told. 5 stars, a great customer experience!

Todd B.

Matt performed a flawless installation and was very friendly and informative!
Michael Moon did an incredible job explaining the details of the process and installation process.
I highly recommend this company for a successful and superior installation.
Thanks again

Harry O.

Matt arrive on time, introduced himself and went to work on our water softener; explained the maintenance steps he was taking. Very nice fellow.

Gayle L.

Dustin installed a new system at our house plus under the sink reverse osmosis, drinking water system very efficient knew what he was doing handled any problems that he came up with and will be hiring them again for our other house very happy and the price was excellent.

Luis M.

The installer was professional and cleaned up all his work. Provided thoughtful information on the use of the product. Highly recommend.

Scott L.

I've had All Florida Soft Water installed in two different homes now, the service is impeccable, never had a problem with the unit, and they're always courteous and professional.

Bomsi B.

"Game-Changer for Our Home!"

From the first call to the final installation and now ongoing maintainence, All Florida Soft Water was flawless. The team is incredibly knowledgeable, showed up on time, and gave us a clear, honest breakdown of our options—no upselling, just solutions. The difference in our water was immediate: no more hard water spots, softer skin, cleaner laundry, and appliances that run like new. This isn’t just a water softener—it’s a lifestyle upgrade. 100% recommend if you’re serious about quality and service. Mike is the best and super responsive.

Levonso Hemingway J.

All Florida Water has been exceptional. No complaints. Excellence service today.

Andrea M.

Dustin was very efficient and very nice. He patiently explained whatever questions we had. As well, the sales Representative, Michael was great to work with.

Krystal F.

Great service. On time, great explanation for a first time water softener owner.

David G.

Great company. Professional and affordable
Couldn’t be happier with our repaired water softener

Rahul M.

Michael Moon is very knowledgeable and great guy to get your water treatment needs addressed with.

Sarah M.

Matt is a great installer, professional and informative. Reverse osmosis water tastes amazing thanks!

Lola W.

Exceptional service. The company was very accommodating when scheduling appointment. Answered pre-install questions promptly and clearly. Our installer, Logan, arrived on time. Maintained communication to ensure correct placement of equipment being installed. Logan was also very thorough with great attention to detail in his work for quality assurance and prioritized customer satisfaction.
I Highly Recommend!

Julie W.

Matt was very professional and courteous. Completed the work efficiently and quickly.

J T

Matt was very helpful and efficient in the process of the filter change. He also shared valuable insights about the reverse osmosis in case of an emergency.

At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

impeccable craftsmanship and professional interaction with customer

improved water quality – TDS (total dissolved solids) reading below 200

improved water pressure in house

consistent soft water – no more lime scale

most important – A Happy Wife

Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna