Water Softener and Water Treatment System Reviews

Jacksonville, Nocatee, and Surrounding North Florida Communities

Top rated

Based on 1211 reviews

4 days ago

I was very pleased with the professionalism and response from Travis and the gentleman that installed my system. I did have a small issue that was taken care of in a very timely manner. I’m currently enjoying my water system.

Ron D.

4 days ago

Very prompt and efficient. Price was more than fair after making some calls. Highly recommend

Aaron M.

5 days ago

Ed was fantastic to work with super easy going! Matt our tech was equally AMAZING and treated the install like he would at his own place. Highly recommended

Tami B.

5 days ago

Great customer service! Fast and efficient. Quoted service and price was exactly what we got. Thank you!

Arthur B.

6 days ago

They made the process as easy as possible. Their scheduling was flexible. They arrived on time and were done quickly

carol H.

6 days ago

Excellent service from Billy who did a rebed on my 5 year old carbon filter.

Craig J.

6 days ago

Excellent customer service and very responsive to our needs. I highly recommend All Florida Soft Water.

Tracy H.

2 weeks ago

I met Mike McLain, an employee of All Florida Soft Water through a neighbor, who was having a soft water system installed. I can’t say enough about his professionalism, can do spirit, positive nature, honesty, and wonderful communication skills. He put me at ease immediately. My family and I just moved into our home from Northern VA, and our development and neighbors strongly recommended we install a soft water system. I saw Mikes All Florida Soft Water truck next door, approached him, and inquired about the system his company was installing next door. As a result of his positive demeanor and explanation, I contacted his company and asked that they install one of their water treatment systems at our home and requested that Mike McLain install it. He was simply outstanding again during our installation. Mikes is a credit to his company and is the reason i am now a customer of All Florida Soft Water systems.

Michelle H.

2 weeks ago

Jordan with All Florida Soft Water was great with helping us with the carbon rebed. He was efficient, courteous, and let us know exactly what to expect. Highly recommend!

dimitry K.

2 weeks ago

Very professional installation great educational walk-through would highly recommend priced reasonable A+

Damaso H.

2 weeks ago

This company installed my water softener system back in 2018, and whenever I have a problem with the system backing up, they are always there to help me. I truly appreciate their reliability, honesty, and willingness to help whenever I need them. It is hard to find a company you can trust these days, but these people have earned my respect and confidence. I highly recommend them to anyone looking for honest, dependable service and people who stand behind their work!

David I.

2 weeks ago

Very rarely does a company go above and beyond to provide an exceptional experience, but this one did so without even being asked. I could not be happier. I would recommend this All Florida Soft to any of my neighbors

Bob C.

2 weeks ago

All Florida Soft Water came highly recommended from our neighbors. We called for an appointment and Travis called the same day and setup an appointment the next day. He was professional, courteous and patient. Didn't try to over sell us and designed a system that fit our needs perfectly and the total price was very affordable. Travis was a technician and with Logan installed our system in less than 2 hours. Seamless install from start to finish, respectful of our home, neat and exceeded our expectations in every way. Answered all our questions and know we can call with any concerns. We highly recommend All Florida Soft Water. Thank you again Travis.

Angel J.

2 weeks ago

Dustin with All Soft showed up early and was professional and knowledgeable. I would definitely recommend for filter softener needs!

Dana A.

2 weeks ago

I can not say enough about Florida All Soft - service is exceptional, pricing is competitive and their products are top of line. Do yourself a favor if you need a water softner - call them, you will be wowed!

Wanda C.

3 weeks ago

Mark was exceptionally, proficient, knowledgeable, and left my home with everything working well. We love our water system, the soft water leaves our skin feeling smooth and does not leave water scale, a film, or ring in our shower. We've had our system since January 1994 and can attest to how great it is.

Mark S.

3 weeks ago

Service tech came out early, was very professional, and took care of all of my family’s needs. Would highly recommend.

Bob P.

4 weeks ago

Super Experience. Billy is a top notch technician. Great communication from start to finish. I high recommend All Florida Soft Water.

Connie W.

4 weeks ago

Matt was very polite and professional. He completely installation in a timely manner and was very thorough making sure everything worked properly and in his explanation to me on how it worked

Eric A.

4 weeks ago

All Florida Soft Water made the entire process of adding a water softener to my home incredibly easy. Their pricing was refreshingly affordable compared to other quotes I received, and they were able to schedule and complete the installation much faster than expected. Michael was knowledgeable and took the time to walk me through the system, including why a larger unit would be the smarter long‑term choice for my home’s size and future water‑quality needs. I appreciated that the recommendation wasn’t a sales push — it was practical advice that made sense for long‑term filtration and efficiency. The install was clean, quick, and professionally done. The system is working perfectly, and I’m already noticing the difference in water quality throughout the house. Highly recommend All Florida Soft Water for anyone looking for reliable service, fair pricing, and a team that actually thinks ahead for the homeowner.

J. C.

4 weeks ago

Billy came out and evaluated the leak on our system. We had planned to change our the filter as well, but he stated ours was good for 7-10 years and not one that lasts 3-5 years. Saved us some maintenance for now and was honest about the work. Quick in and out and fixed out problem. Would def use again!

Melanie M.

4 weeks ago

We are happy with our water softener purchase! All Florida Soft Water was a pleasure to work with from start to finish.

Julie M.

4 weeks ago

Great job! On time, quick and explained everything every step of the way! Whole home water softener and reverse osmosis installed. Two thumbs up! Five stars.

B L.

4 weeks ago

Dan and Dustin are exceptionally knowledgeable and professional throughout the entire process. Dan tested our water and showed us exactly what we needed to make our water pure. Dustin removed our old system and installed the new system, cleaning and organizing as he went. We did have the competition quote the job. All Florida Soft Water was significantly more cost effective and offered larger media tanks (which will last longer than the previous system). Since the install, we have experienced increased volume and pressure. The under-sink RO system holds about a gallon more than the previous system and also produces more pressure. We can't be more happy with our new system! Thank you Dan and Dustin!!

Bobby B.

1 month ago

They provided professional, courteous service for a reasonable price without trying to sell me things I didn't want or need.

At All Florida Soft Water we take great pride in the fact that our current customers are the biggest driver of new customers for our business by referring us to friends, family, and neighbors. Along with providing the highest quality water softening and water treatment equipment at the best possible price, we truly enjoy what we do and we take time to explain the difference between product options and why you should choose one particular option over another.

Had a water softener installed at my new home Saturday by All Florida Soft Water. Professional job and works fantastic! I’m very particular and watched over the installer’s shoulder the entire time, and it was a great install job. I DID NOT have the loop that the builder installs for big bucks when you purchase your home – NOT NEEDED. Call Dave Today – you won’t be disappointed.

Mike C., Jacksonville

Very happy with All Florida Soft Water!
My home has artesian well water and I had lived with an ineffective and unreliable softening/purification system since my house was built 10 years ago. The frustration of having to get the system serviced periodically motivated me to look for a better system. Glad I did.

Owners Dave and Glenn Copp quickly diagnosed the problems inherent with my existing system and made recommendations for improvement. Basically the system was “undersized” for my home and the PVC plumbing (aside from looking like a creation from a Dr. Seuss book) had unnecessary restrictions limiting maximum water flow.

Watch Video TestimonialMy new system was installed in about two hours. My impressions:

impeccable craftsmanship and professional interaction with customer

improved water quality – TDS (total dissolved solids) reading below 200

improved water pressure in house

consistent soft water – no more lime scale

most important – A Happy Wife

Lee, Saint Johns, Fl.

I just want to take this opportunity to say “Thanks” for the great job you did just last week on our water softener. You diagnosed our problem quickly, and within a few days had the needed parts and made the repair. Over many years now you have installed and serviced both our water softener and our water purification system in a timely and professional manner at a reasonable cost and we just want you to know we appreciate it. We are indeed blessed to have a friend and professional like you. If you ever need us to make a recommendation to anyone, don’t hesitate to ask.

Sincerely, Richard and Kay West

Thank you for your call last week and for checking up on Shirley and me. It is hard to believe that it has been almost 25 years since you installed our first water softener. We really thank you for the years of service and friendship that has grown. While we were not without problems you have provided the needed service in a timely fashion. We look forward to calling on you in the future whenever service is needed. Best wishes to you, your family and business.

Sincerely, Jimmie E. Wilson

All Florida Softwater supplied us with a top of the line water softener system that also helped with chlorine. The installation was quick, clean, and looks great. The water tastes and smells better and the price was great. We have been very happy with the quality of service and product provided.

Sincerely, Jay Owen

I absolutely love the water softener. Amazing difference and I love my hair now also. The dishes come out of the dishwasher so clean now… not cloudy. We gave our shower a good cleaning the day after we got the softener so we could evaluate how quickly we would see the white build up on the tile and so far… NONE! My skin feels softer and our water tastes so great. We are loving it and thinking why didn’t we do this sooner? Grin! Anyhow, give Dave a call and see what he can do.

Donna